Services
The IT world is evolving at a furious pace. Thanks to constant training, Tracs Systems ensures that all its consultants & engineers are experts in their field.
We offer our clients the opportunity to deploy these experts in-house, on call or on a project basis.
Expert
CIO as a Service
What does your current IT infrastructure run into? What is the future perspective of your company? How do you want to make a difference compared to your competitors? Based on a thorough analysis and a horizontal view across all departments of your company, our CIO as a Service develops a sustainable IT policy. Automate, integrate and innovate. We help you with your digital transformation. Together with you, your business and your IT team, we get to work. Always customised - and above all exclusive - for your company. Together we make it happen.
Objective consultancy
Do you have blind faith in your current IT supplier? As an expert in the world of IT, we look at your problem from a new perspective and like to think along pro-actively. We analyse, compare and advise. We are the backbone of your company. In the long term or for a temporary assignment, but always objective and independent. So you can be sure that you are choosing the right solution, tailored to the needs of your company. You walk the path that meets your future plans, pay a competitive price and have confidence in the rollout.
Training
"The more you learn, the more you learn that you have a lot to learn." We attach great importance to the correct training of our customers. A product is only efficient if the user knows how it works. We offer training for standard applications but also for broad IT management. Want to discover the ins and outs of Outlook that make your daily life on the work floor a lot easier? Wondering how to create an efficient internal communication flow? Teach your employees how to consciously deal with security within the company? Tracs Systems has a broad scope within the IT world. We have the right expertise in-house and can transfer our knowledge on a human scale. Never stop learning.
Support
Managed support
Thanks to smart monitoring tools, we ensure proactive IT management. This enables us to identify problems before you notice them. Is your hard disk full, are you lagging behind with important updates or is something threatening to go wrong? Our service desk is informed automatically and prevents the problem.
Service desk
The service desk at Tracs Systems takes care of your own IT staff by providing primary care. We help you 'remotely' and guide you step by step. What does our service desk guarantee? We help you immediately and extremely efficiently. No queues, no waiting for the creation of a ticket or back promises. If you contact the Tracs Systems service desk, you will immediately get someone on the line with knowledge of (your) business.
On-site support
We can manage your IT more and more remotely. However, for some actions it is necessary to be physically present. Our team of system engineers is eager to help you - also on location.