KRC Genk
Shoulder to shoulder to a sustainable IT policy.
"When our own IT employee left, we knocked on Tracs Systems' door. They stood out for their atypical approach where the focus is not on selling services or hardware, but purely on creating added value for their customers. A promise they deliver effortlessly.
With their CIO as a Service, they are playing in the IT Champions League! Because their people do much more than just solve IT problems. They help set the strategic course. In addition to a secure and high-performance IT park, they also created a digital flow for our match administration. Amazing how quickly they uncover pain points and convert complex issues into human language. Thanks to this proactive support from within, our administrative staff can focus on their core tasks and we now work in a much more data-driven way.
Let's be clear: Tracs Systems is not just another vendor, but a partner for the long run. We go shoulder to shoulder toward a sustainable IT policy."
Erik Gerits
General manager of KRC Genk
Eventmanager PRO: The all-in-one solution
that takes KRC Genk's organization to the next level
"As operations manager at KRC Genk, I was looking for a 'one stop' solution to numerous obstacles we as an organization experienced in the run-up to our home games and events. Some sort of centralized hub where various items could be quickly accessed or used by myself and other employees, both internal and external.
The general organization of our accreditations for both interns and externs, distribution of meeting reports & our volunteer administration can now be handled much faster and more efficiently. There is more control and yet also more room for maneuver. Eventmanger PRO is a flexible solution to specific problems in the event sector.
The versatility, having everything at hand and user-friendliness are three trumps that characterise the product. The professional service of the helpdesk is also an absolute plus in this story.
We have been able to reduce the amount of paperwork to a large extent since we now run many actions online via Eventmanager PRO. The fact that one maintains a total overview at 1 central point is something that creates a certain peace of mind for your employees and yourself. It is also much easier for external people to log in to 1 particular system instead of having to mail to 101 people.
Everyone agrees that Eventmanager PRO gives a positive boost to our operation. It facilitates processes and also exudes tremendous professionalism (see e.g. the personalized wristbands)."
Robin Godderie
Operations Manger KRC Genk