The team of Tracs Systems wins with PayWashGo the fourth edition of theTrends Digital Pioneers. With the help of this smart online platform carwashes can handle transactions completely digitally and at the same time get to know their customers better.
"As a specialist in software for self-service systems, in 2018 we set our teeth on developing a sophisticated automated system for carwashes that also provides access to the customer base. At the request of De Wasstraat - one of the largest carwashes in the country - and after thorough analysis, 3 of our 7 developers spent about two years working on it. Payment terminals are linked to the current systems, invoices are created automatically and the customer can download them himself. Customers can also create their own online profile, pass on their license plate, add a credit or choose a subscription formula. In addition to digital processing, a contactless carwash visit and making smart links, carwashes with PayWashGo get more control over their customer base and can develop tailor-made formulas for companies. Gaining insight into this data offers enormous opportunities for the future," says Christian Vandepoel, COO of Tracs Systems.
Tip of the house
"You have to dig deep into the problem your client is experiencing, know the exact ins and outs and only then start developing a solution. Our customers strive for efficiency - generating more car wash visits in the same time frame - but also want to automate and get to know their customers better. We have been able to answer these questions with the online platform PayWashGo" says Christian.